At HO Scale Vehicles Sales, we understand that timely and reliable delivery is crucial to your model railroading experience. Whether you’re adding a new HO scale boxcar to your collection or enhancing your layout with N scale structure details, we strive to ensure that your orders reach you safely and on time.

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who need their items quickly, we use DHL or FedEx. Orders are processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch. The shipping fee is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes 15-25 days after dispatch, ensuring that you receive your items without any additional cost.

Global Reach

We are proud to serve model railroad enthusiasts worldwide. Our shipping services cover most regions, excluding some remote areas in Asia and other locations. No matter where you are, we aim to bring the joy of model railroading to your doorstep.

Order Processing

Once you place an order, our team works diligently to process it within 1-2 business days. We ensure that each item is carefully packed to prevent any damage during transit. You will receive a confirmation email with tracking information once your order is dispatched.

Returns Policy

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you can return it within 15 days of receiving the item. Please ensure that the product is in its original condition and packaging. For more details on our returns process, please contact our customer service team at [email protected].

Contact Us

If you have any questions about our delivery options or need assistance with your order, feel free to reach out to us. Our dedicated customer service team is here to help you every step of the way.

Email: [email protected]

Address: 2836 Concord Street, Charlotte, US 28263

Thank you for choosing HO Scale Vehicles Sales. We look forward to being a part of your model railroading journey and ensuring that your experience with us is nothing short of extraordinary.