Introduction

Welcome to HO Scale Vehicles Sales, your trusted source for high-quality model railroading products. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your information.

Data Collection

We collect various types of information to provide and improve our services to you. The data we collect includes:

  • Personal Information: Name, email address, shipping address, and payment details.
  • Transaction Information: Details of purchases, order history, and payment methods.
  • Technical Information: IP address, browser type, operating system, and browsing behavior.

Data Usage

We use the collected data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders and provide customer support.
  • To improve our website and services based on your feedback and usage patterns.
  • To send promotional offers and updates, if you have opted in to receive them.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who assist us in processing payments, shipping, and other operational functions.
  • Legal Requirements: When required by law or to protect our rights and property.

Data Storage and Security

We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. Your information is stored on secure servers, and we use encryption technologies to safeguard sensitive data during transmission.

User Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You can opt-out of receiving promotional communications at any time.

Cookie and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can manage your cookie preferences through your browser settings.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: [email protected]
Address: 2836 Concord Street, Charlotte, US 28263